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With the right outsourcing arrangement, you can convert fixed IT costs to variable, gain access to scarce resources and increase service availability. But you need to manage outsourcing risks.
The IT services market will soon change drastically due to factors including global demographics and new delivery models, says Forrester Research Christine Ferrusi Ross. Here is advice on how IT leaders can get ready.
If your company outsources application development and maintenance, you can benefit from concentrating your work with fewer suppliers, says Accentures Donald J. Richards.
IT outsourcing can help small businesses reduce IT costs and access new technologies.
Outsourcing contracts can be complex affairs, but a good outsourcing contract will examine service level agreements, penalties and rewards, timeframes and measurements, regular reviews, and exit strategies.
American companies may leave millions of dollars on the table by ignoring the impact of currency fluctuations on their offshore outsourcing deals.
The incentives and credits written into an IT services contract are critical to the long-term success of an outsourcing deal.
The value of managed IT outsourcing deals increased last year despite the difficult economic climate, it has been revealed.
Nothing says "cost cutting" like a big outsourcing deal. Some firms will either panic or simply be forced to pull the trigger on outsourcing deals without laying the foundation for success with effective internal preparation.
Modern IT-infrastructure requires system approach, especially in large companies.