Financial Services Firms Lead in Adoption of New Technology
Nov 20, 2002
BOSTON, MA -- November 20, 2002 -- Financial services firms are among the fastest to adopt new technologies and typically lead the way in implementing innovative applications and business practices, including CRM and outsourcing, enabling them to extend benefits achieved by automation to their customers and increase revenue significantly, according to a recent report by Aberdeen Group, a leading market analysis and positioning services firm.
"There exists a widespread perception that financial services firms are among the most conservative in terms of companies implementing leading-edge technology; but this report proves that the opposite is true," says Fran Howarth, research director at Aberdeen and author of the report, Financial Services Industry: Technologies Used for Streamlining the Extended Enterprise.
The report is the first in a series of reports from the Aberdeen Group that will examine the use of supply chain, demand chain, financial value chain, and enterprise infrastructure in different vertical industries. Focusing on the financial services industry, this report observes the technologies that firms in the vertical sector are deploying to streamline interactions with the extended enterprise - suppliers, private and corporate customers, and other trading and technology partners.
Financial Services Industry: Technologies Used for Streamlining the Extended Enterprise examines technology trends in the light of live implementations by firms operating in the sector. Profiled suppliers include iPlanet, Frictionless Commerce, elcom, Commerce One, Healy Hudson, Amacis, DataDistilleries, Selectiva, CashPro, Sun Microsystems, Cognizant Technology Solutions, and Uniquare. The live customer implementations that are examined are at John Hancock, Capital One Bank (U.K.), IBX, Dresdner Bank, HSBC, FBTO Verzekeringen, Fireman's Fund Insurance Company, ABN AMRO Services Company, BNL Multiservizi Bank, Royal & Sun Alliance, and the Cantonal Banks of Switzerland.
For more information about Financial Services Industry: Technologies Used for Streamlining the Extended Enterprise, visit www.aberdeen.com or call (800) 577-7891.
About Aberdeen
Founded in 1988, Aberdeen Group is a leading IT market analysis and positioning services firm that helps Information Technology vendors establish leadership in emerging markets. The firm provides IT market intelligence, positioning, and market acceleration services to established and start-up technology companies.
Aberdeen's consultants provide up-to-the-minute global IT market insights in more than 25 IT market segments. Research practices focus on emerging market opportunities, market growth rates, important industry trends, and customer buying patterns. The firm also helps clients to identify new market opportunities, enter those markets successfully, and accelerate the adoption of new technologies. Headquartered in Boston, Massachusetts, Aberdeen has research and consulting divisions in Palo Alto, California; and Fort Collins, Colorado. Aberdeen is accessible via the Web at www.aberdeen.com
"There exists a widespread perception that financial services firms are among the most conservative in terms of companies implementing leading-edge technology; but this report proves that the opposite is true," says Fran Howarth, research director at Aberdeen and author of the report, Financial Services Industry: Technologies Used for Streamlining the Extended Enterprise.
The report is the first in a series of reports from the Aberdeen Group that will examine the use of supply chain, demand chain, financial value chain, and enterprise infrastructure in different vertical industries. Focusing on the financial services industry, this report observes the technologies that firms in the vertical sector are deploying to streamline interactions with the extended enterprise - suppliers, private and corporate customers, and other trading and technology partners.
Financial Services Industry: Technologies Used for Streamlining the Extended Enterprise examines technology trends in the light of live implementations by firms operating in the sector. Profiled suppliers include iPlanet, Frictionless Commerce, elcom, Commerce One, Healy Hudson, Amacis, DataDistilleries, Selectiva, CashPro, Sun Microsystems, Cognizant Technology Solutions, and Uniquare. The live customer implementations that are examined are at John Hancock, Capital One Bank (U.K.), IBX, Dresdner Bank, HSBC, FBTO Verzekeringen, Fireman's Fund Insurance Company, ABN AMRO Services Company, BNL Multiservizi Bank, Royal & Sun Alliance, and the Cantonal Banks of Switzerland.
For more information about Financial Services Industry: Technologies Used for Streamlining the Extended Enterprise, visit www.aberdeen.com or call (800) 577-7891.
About Aberdeen
Founded in 1988, Aberdeen Group is a leading IT market analysis and positioning services firm that helps Information Technology vendors establish leadership in emerging markets. The firm provides IT market intelligence, positioning, and market acceleration services to established and start-up technology companies.
Aberdeen's consultants provide up-to-the-minute global IT market insights in more than 25 IT market segments. Research practices focus on emerging market opportunities, market growth rates, important industry trends, and customer buying patterns. The firm also helps clients to identify new market opportunities, enter those markets successfully, and accelerate the adoption of new technologies. Headquartered in Boston, Massachusetts, Aberdeen has research and consulting divisions in Palo Alto, California; and Fort Collins, Colorado. Aberdeen is accessible via the Web at www.aberdeen.com