Project Title: Operating a nearshore development centre for Mavenir Systems

The Challenge

The client urgently needed to shorten the time-to-market of its core products to stay competitive. The Wireless Broker™ gives continuous service control – the ability of mobile operators and service providers to react to market trends rapidly by implementing new services or service bundles, new business models, subscription types, targeted campaigns, and advertising-funded services. Moreover, a growing number of installations around the world required additional support, such as product customisations, implementation, integration and performance testing and maintenance services. The client needed a partner offering not only software product development, testing and maintenance, but also the capability to support the company in onsite customer-facing activities on behalf of the company brand (such as customer project management, deployment, the end customer acceptance testing support, and end customer personnel training).

• Client sought reduction in time to market
  
• Business-critical services required third-party support
  
• Client required partner to support company without affecting brand

The Solution

Our capabilities in mobile value-added services (VAS) and billing platforms and strong expertise in product development suited client’s requirements perfectly. The first task was to set up and operate a competence centre, undertaking recruitment, training and management. With highly qualified and motivated personnel in place, we were able to engage in product development and maintenance, product customisation for specific clients, system, integration and performance testing, product deployment and acceptance by the end customer on behalf of the client. Throughout the project, we demonstrated a proactive approach to problem-solving backed by expert software development skills, as well as the ability to communicate ideas and engage strongly with the client’s architects. Maintaining informal communication channels, both technical and managemental, was achieved without impacting formal progress and status reporting.

• Personnel trained in the client’s chosen disciplines
  
• Development, maintenance, testing and customisation undertaken
  
• Implementation and customer support services delivered
  
• Reksoft demonstrate proactive approach to problem-solving
  
• Communication channels maintained without impacting formal progress

Tools and Technologies

J2SE, Oracle RAC, MySQL, Sun Solaris, Red Hat Enterprise Linux, SMS/MMS/WAP mobile protocols

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