Katonah: sales intelligence tool. Best Practices of Russian offshore IT outsourcing companies. RUSSOFT
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Project Title: Katonah: sales intelligence tool

Company:E-Style Software View Company Profile
Client (Country):E-Style Software Sales Group (internal project)
Duration, months:6
Total Effort, person/months:45
Total Views:6592

The Challenge

E-Style Software's sales force needed a way to easily compile and search data on potential target customers, industries, and business opportunities. Standard Internet search engines clearly serve a purpose, but often do not allow for the detailed, topic-specific searches the sales group needed to carry out to be most effective when confronted with large amounts of data.

The Solution

E-Style Software built a custom application called Katonah to provide extended search functionality within a large database of news, press releases, and company information via a web interface. Katonah's Research Robot application searches a specified list of web-based publications and databases daily for new or recently modified content, parses the HTML content, extracts only relevant data, and then stores it in Katonah's data warehouse for future queries.

Salespeople can search Katonah's constantly updated database through an easy-to-use browser interface for specific topics from highly targeted sources - retrieving valuable information on new business opportunities, industry trends and key decision makers.

Benefits:
  • Fine-tunes searches to provide more relevant results from pre-selected sources
  • Saves sales staff valuable time and improves productivity
  • Potential sales leads can be generated on the fly and sales pitches can be refined based on the most up-to-date business intelligence
  • Core application functionality can be customized for use in many diverse industries
Features:
  • Research robot application mines the web sources in the background, updating the Katonah database with the most recent information
  • Users can search by keyword or by a subject area of their choice
  • Search can be general or publication-specific
  • Relevant data is custom formatted in the Katonah interface, and offers the ability to link to original sources on the Web
  • Daily updates allow users to receive emails with search results on selected keywords

Tools and Technologies

MS SQL Server 2000, MS XML Parser, Tidy HTML Parser, Regular Expressions Library, Borland Delphi 5.0, Borland C++ 5.0

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