Chirp. Best Practices of Russian offshore IT outsourcing companies. RUSSOFT
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Project Title: Chirp

Company:Enterra, Inc. View Company Profile
Client (Country):Plum Canary Corporation (USA)
Duration, months:12
Total Effort, person/months:36
Total Views:4527

The Challenge

Group task management & communications tool

The Solution

Chirp is a group task management & communications tool. It helps you keep your finger on the pulse of work being done by teammates in one or many projects. Enter task assignments both big and small, and then use the dashboard to identify trouble areas, or create reports to provide to your managers. The more information that goes into Chirp, the better you can see the whole picture.

Multi-user by design
Chirp automatically synchronizes task assignments and status updates between everyone on your team using your Sync Service subscription. As you assign tasks in a project to new users, they automatically get added to the project team list, and immediately gain visibility into all team information. Each project team is distinct, so project information remains restricted to your intended team members. Chirp can synchronize with team members anywhere. It works just as well on the road as it does in your office. Plus, you can fully integrate team members outside your organization. Suddenly it is a snap to keep informed of the progress of external team members.

Works offline and online
Unlike web-based task management systems, which can't be used when you are not connected to the Internet - like on airplane or train - Chirp stores a copy of all project and task information on your computer. Use your airplane time to maximum advantage, assigning new tasks, or checking off completed items. Chirp will automatically update your entire project team with the changes once you get connected again.

Organize important things together
What tasks are in trouble? Who is blocking somebody else's progress? Chirp works just like you do, and lets you look at the big picture as well as the small. Chirp's Task Table can show you everything at one glance. But since "everything" is sometimes just too much to see at once, Chirp lets you control what is displayed in the dashboard. You can limit the display to only the tasks in a single Project. Or, you can create custom Views that narrows the dashboard display to only those things you think are important. Chirp even gives you an Auto View capability to let Chirp dynamically add and remove tasks based on criteria you select, such as due date, priority, person, or status.

Easier to learn and use than Microsoft Project
Most project management software tools (like Microsoft® Project) are designed for project management gurus. Learning them means extensive hours learning project management disciplines.
Chirp doesn't make you become a guru. It is for everyday people whose biggest need is to keep each other (and management) informed in order to avoid trouble spots. Chirp does this in two very easy-to-understand windows: the dashboard and the task entry window. Chirp lets you be in charge of using the software for your own benefit - and doesn't force you to become a slave to complex project management software.

No second-class users
Most project management software is written for either Windows or Macintosh OS X - but rarely both. So a single software package can't be deployed across an entire team that uses diverse operating systems. This isn't a problem with Chirp. It runs exactly the same on Windows XP as it does on Macintosh OS X, so every team member is supported now, and forever.

Tools and Technologies

Java (SWT, RCP), J2EE (Jboss, Sync4j), MySQL

Related links

http://www.enterra-inc.com/index.php?id=40&project-id=13
http://www.enterra-inc.com/index.php?id=32&tx_testimonial=2

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