Project Title: PBX Software Sustenance and Enhancement

The Challenge

The customer was looking for a software service provider to sustain and enhance PBX software running under the VxWorks OS for Enterprise Switches/Messaging Systems.

The Solution

MERA's Sustaining Team provided efficient sustaining and enhancement services showing the same productivity as the customer's team. Later, MERA's collaboration with the customer in the area of product sustaining expanded to the field of digital phones firmware sustenance.

The customer derived the following benefits from partnership with MERA:

• Complete and cost-effective product sustenance and enhancement.
  
• Quality and on-time delivery of service
  
• Ability to quickly ramp up resources for expansion to new areas of responsibility

Tools and Technologies

C, C++, Solaris OS, TCP/IP, H.323, SIP

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