Project Title: Business Process Automation via Custom ERP System Development

The Challenge

24 Online is a major service provider which has a lot of different equipment like routers, wires, switches, different channels etc. With time the amount of equipment as well as amount of clients have been growing and therefore customer decided to perform automation of such processes as registration of network equipment, registration of clients and their connection profiles, management and balancing of workload for installed equipment, invoicing and payments and several other.

This ERP system is planned to be a continuous development as far as there is a lot of processes to be included.

The Solution

The main issue at the start of the project was absence of any formal requirements. Customer had just intension to automate its processes as well as basic ideas about the look & feel and functions which the system should have. To be able to build efficient and cost-effective system with high ROI, one representative of Qulix Systems performed visit to customer on site to communicate closely with technical experts and business people there and to create a vision on the system required. In the meantime 2 offsite analysts investigated existing systems in the same domain to extract useful ideas and approaches.

The project was planned by iterations. During first 2 iterations complete analysis and prototyping was done and agreed with customer. Also, a comprehensive set of documentation was prepared including project Vision, set of Business Use-Cases, SAD, SRS to allow development team efficiently proceed with implementation activities.

Tools and Technologies

J2EE platform: JSP, Servlets, Spring framework, Hibernate, PostgreSQL, Tomcat, IBM Rational ClearQuest, CVS, MS Project

Related links

http://www.qulix.com/Case_Study_-_ERP.html

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