Outsourcing business-processes: new tendencies

Outsourcing today is becoming the key part of the company’s commercial success, most companies can not see their business without this form of cooperation. To transfer services to outsourcing successfully and to control their execution, the whole company’s work should be transformed. Senior managers representing Russian and foreign companies will dwell on how to do this avoiding the risks.

The Moscow Times together with CROC is holding the second conference of the series «How to turn the problems of Russian business sphere into competitive advantages? Business-cases from Russian and foreign senior managers»

PROGRAM

9:30 – 10:00 REGISTRATION. Welcome coffee.
10:00 – 10:20 Part 1. Special guest’s presentation:
10:20 – 10:40 Questions and answers
10:40 – 11:00 Coffee break
11:00 - 13:30 Part 2 Discussion:

Topics to discuss:

• Outsourcing and taking out major service companies
  
• Key strategies and procedures to gain business aims and increase the effectiveness of outsourcing
  
• Models of resource management: building vs. buying. Administrative maturity of the company
  
• View on the latest outsourcing models. How to make the right choice?
  
• Why doesn’t the traditional model of IT-outsourcing work? What does the 21st century outsourcing model look like?

Multisourcing: tendencies. The best practicies. Hoe to choose the right partners and to manage several outsourcers? Multisourcing or outsourcing?

• Reasons for the outsourcing projects failure. Experts’ opinion.
  
• Company’s risks in transferring functions to outsourcing, ways to avoid them
  
• How to get the most out of the outsourcing. Case Study

Invited to present:

Boris Bobrikov, Director General, CROC
Jorg Bongarts, CEO, Deutsche Bank*
Nikolay Brusnikin, president, JSC "My communal standard" (JSC "MCS")*
Aleksey Golubovich, CEO, Arbat Capital*
Olga Dergunova, member of board, VTB*
* - waiting for confirmation

More information on this event can be found here:
http://www.themoscowtimes.com/conferences/eng/event/427725.html