Four Keys to Successful Outsourcing

For CIOs faced with growing technology demands, shrinking IT budgets and CFOs who require that the two issues be reconciled, the growing popularity of outsourcing, and offshoring in particular, is a mixed blessing. The potential benefits are great, but reaping that potential depends on myriad variables, including the outsourcing approach and the short- and long-term expectations.

Simply put, outsourcing -- whether across the street or across the sea -- is most successful when the focus is delivering significant business value over the long haul, not cutting costs in the short term. Here are four keys to success...

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By John Jasper, CEO of SEI Information Technology