IT outsourcing: Businesses moving to managed services, survey finds
According to industry analyst Forrester, businesses are turning to the solution because it allows them to keep up with technological developments in a cost-effective manner, which may show the advantages of IT outsourcing.
Aug 17, 2009
The current economic climate is causing almost 20 per cent of IT professionals to make greater use of managed services, new research has suggested.
According to industry analyst Forrester, businesses are turning to the solution because it allows them to keep up with technological developments in a cost-effective manner, which may show the advantages of IT outsourcing.
Ellen Daley, vice president and research director at Forrester, commented: "While the [economic] environment is making most technology areas suffer, managed services is getting a boost as firms look for more flexible payment models that limit capital expenditure but also can keep them current with technology changes."
In addition, the group's research found that 37 per cent of small business respondents have already moved to managed or outsourced telecommunication services.
The study also revealed that almost one-quarter of small companies are rolling out unified communications across their organisation, while 34 per cent already make use of VoIP.
Recently, the National Outsourcing Association claimed that the market for IT outsourcing grew by 12 per cent in 2008.
This article was originally posted by IHotdesk.com and is the property of IHotdesk
According to industry analyst Forrester, businesses are turning to the solution because it allows them to keep up with technological developments in a cost-effective manner, which may show the advantages of IT outsourcing.
Ellen Daley, vice president and research director at Forrester, commented: "While the [economic] environment is making most technology areas suffer, managed services is getting a boost as firms look for more flexible payment models that limit capital expenditure but also can keep them current with technology changes."
In addition, the group's research found that 37 per cent of small business respondents have already moved to managed or outsourced telecommunication services.
The study also revealed that almost one-quarter of small companies are rolling out unified communications across their organisation, while 34 per cent already make use of VoIP.
Recently, the National Outsourcing Association claimed that the market for IT outsourcing grew by 12 per cent in 2008.
This article was originally posted by IHotdesk.com and is the property of IHotdesk