The global Knowledge Process Outsourcing industry (KPO) is expected to reach USD 17 billion by 2010
Mar 28, 2005
The global Knowledge Process Outsourcing industry (KPO) is expected to reach USD 17 billion by 2010, of which USD 12 billion would be outsourced to India. In addition, the Indian KPO sector is also expected to employ more than 250,000 KPO professionals by 2010, compared with the current figure of 25,000 employees. A report by Evalueserve predicts that India will capture more than 70 percent of the KPO sector by 2010. Apart from India, countries such as Russia, China, the Czech Republic, Ireland, and Israel are also expected to join the KPO industry. China is likely to get a bigger share of the Japanese and Korean markets due to the similarity in language and culture. Russia, with a good number of engineers and doctors, is also expected to emerge as a significant player in the domain. Close proximity and cultural compatibility are also expected to add to the attractiveness of Russia as an attractive nearshoring country for European businesses.






